1. Damaged or Defective Products are Eligible for Returns

• If you receive a damaged or defective product, please contact us within 48 hours of delivery with supporting photos/videos.
• A replacement will be offered.

2. Return Process

• Contact our customer support at info@phonicsc2c.com with your order number.
• Our team will confirm eligibility and provide return instructions.
• We may ask you to ship the item back using the provided return address.

3. Refunds

• Refunds will be processed to the original payment method within 5 business days after inspection of returned items.
• Shipping charges may be non-refundable.

4. Exchanges

• Direct exchanges may be possible for size/color variations, subject to stock availability.

5. Non-Returnable Items

• Sale/discounted items
• Gift cards or vouchers
• Items marked as "final sale"

6. Contact Us

For return or refund queries, reach us at:

Email: info@phonicsc2c.com
Phone: 9619739062